2019 winter women's parkas thicken turn down jacket zipper women warm overcoats outwear casual plus size female parka coat - Black - 4R4138472382-3

FAQ

A: Is the photo real?Q: Photos of products in fully comply with (tailoring detail), if you have any questions. please contact us. Color of product may vary, we must remember that this is professional photography (flash of camera, lighting, monitor setting). If you want real photos of the goods, please contact our consultants they will help you.A: How to choose the right size?Q: Be sure before purchasing please review our size table and how to determine the size, be sure to consult with us about size. If you choose the size and it does not suit you, we are not responsible, margin of error in the product is 2-3cm.A: Where is my parcel?Q: After payment of your order, we will ship the order within 7 days. Buyer is solely responsible for customs clearance of the goods. Passport data are obligatory according to the customs regulations of the state where you are shipping from. The buyer chooses a convenient postal service (check in advance for information on delivery times to your country). We will leave a message in time, please kindly reply us in time also to avoid the mistake happen. China Post Registered Air Mail/ePacket is free shipping for most of the countries. In addition we offer EMS/DHL and so on. China Post Registered Air Mail arrived about 25-45 days, ePacket:8-15 days. DHL:3-5 days. Delivery time depends on destination and other factors, it may take up to 30 days. When you receive items your ordered. Please check it carefully in 24 hours. Please contact us directly if you have any problems. We are honest store, if you can't receive the parcel within 60 days, please contact us first, we will extend the delivery time for you. Please don't open a dispute without contacting us, thanks! if you have problem of the item, please contact us before leaving a neutral or negative feedback, we will do our best to resolve the problem for you. You can track your parcel on this website by your tracking number: www.17track.net/en (Copied to the browser to open)A: What should I do if I am not satisfied with the goods?Q: In case you received a defective item, the customer has up to 7 days from date of receipt to request for refund or exchange for a new one.In such case, we ask that you contact us immediately so we may remedy the situation. Your satisfaction is important to us and we value your business. If you have any need or problem, please let us know, you can contact us with message, we always at here! If you are not 100% satisfied with the quality of your purchase, you can return or exchange your items within 30 days from the delivered date. Request:Return shipping fee is paid by buyer.A: How to leave feedback correctly?Q: If you are satisfied with our products and services, please leave your positive feedback and 5 stars, and 5 stars for the detailed rating of your order. If you don't satisfied our products, please contact us before you leave negative feedback or do the detailed rating. We guarantee we will 100% solve any problem for you. Your correct evaluation can help other consumers to buy products better!